Our Commitment to You

 

At Your Finance Guru we are committed to the provision of first-class service that meets your needs and exceeds your expectations - every time. Experience the difference our personalised home loan service can make to the process of applying for a loan. When you use our service will get these benefits without cost:

• Convenient office locations throughout the Western Suburbs from Ipswich to Rochdale and out to Beaudesert

• Access to an extensive knowledge bank that can provide you with assistance for even the most challenging scenarios, from six qualified

  mortgage brokers with over 25 years home loan industry experience

• Outstanding choice, with access to suitable home loans that suit your personal situation and needs, from over 30 major banks and secure

  lenders

• Guaranteed service, offering timely, easy-to-understand communication with return phone calls/emails within 2 business hours wherever

  possible, ensuring your loan application progresses smoothly and you know what is happening every step of the way

• Ongoing assistance from initial consultation, through to the home loan application process and settlement, and continuing throughout the life of

  your loan

• Easy access to a Justice of the Peace, for all document certification including loan documents, supporting documentation and certification of

  your First Home Owners Grant application (where applicable)

• Extensive communication with related parties on your behalf including your solicitor, real estate agent and bank, ensuring a smooth, integrated

  property purchase

• Convenient 1800 freecall number to contact your mortgage broker: call 1800 787 909

• Access to a wide range of insurance products including risk insurance for life, trauma and income protection, and general insurance for home

  and contents and landlord protection

• FREE property insurance for the first 30 days if you apply for your loan through Loan Market

• Complementary use of ConnectNow, a reconnection service for all your home utilities and services, including electricity, phone, gas, internet and

  pay-TV services

• Industry renowned, award-winning office and staff:

  - 2010 Mortgage and Finance Association of Australia Finalist – Broker of the Year
  - 2009 Australian Mortgage Awards Finalist – New Office on the Block
  - 2009 Australian Mortgage Awards Finalist – Mortgage Broker of the Year
  - 2009 Australian Mortgage Awards Finalist – Young Gun of the Year
  - 2008 Loan Market International Mortgage Broker of the Year

  - Over $600 million in loans written