MFAA – Professional and ethical
The Mortgage & Finance Association of Australia (MFAA) is the peak industry body and now represents more than 12,000 professionals. Formerly the MIAA (the Mortgage Industry Association of Australia), the MFAA is actively working to promote and maintain the highest standards of professional and ethical behaviour. When you choose an MFAA member, you can be confident you’re working with someone who has the knowledge and integrity to find the loan that’s appropriate for your circumstances.

Why you should insist on an MFAA member
The MFAA helps you borrow with confidence by insisting that all members comply with and maintain a rigorous set of standards and requirements. Here’s why you should insist on working with an MFAA member.

Experience
Many people claim to be a loan consultant. But to become a member of the MFAA, an individual must have at least two years’ relevant industry experience or have met a minimum standard of education.



Education
MFAA members must satisfy strict educational requirements, and undertake ongoing professional training to keep up with the latest industry developments. That’s why an MFAA member has the knowledge to help guide you to the loan that is appropriate for your particular situation.

Accreditation
You can find further proof of the expertise of your loan consultant through the MFAA’s accreditation ratings. A mortgage loan writer is called an Accredited Mortgage Consultant (AMC). With greater experience and training, members can apply for accreditation as a Certified Mortgage Consultant (CMC).

Integrity
Most importantly, MFAA members must adhere to an industry Code of Practice that demands high professional standards, fair business practices, ethical behaviour and compliance with both the letter and spirit of relevant laws and regulations. MFAA’s disciplinary rules and procedures help rid the industry of rogues and make life safer for borrowers like you.

  • Dispute resolution


    If you deal with a non-MFAA member, dispute resolution can be difficult. However, every MFAA Member is required to be a member of an External Dispute Resolution service (EDR). This means that you can refer any disagreements to the EDR who can resolve the issue at no cost to you.

    MFAA Full Member

     

All of the team at Your Finance Guru are Full Members of the MFAA, Authorised Credit Representatives under the NCCP Act and members of COSL (Credit Ombudsman Service Limited) for dispute resolution